Shipping and Delivery
We are proud to offer FREE international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide FREE shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-28 Business days |
| Canada, Europe |
10-28 Business days |
| Australia, New Zealand |
10-28 Business days |
| Central & South America |
15-28 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says \"no information available at the moment\".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
View our full Shipping Policy.
Refunds & returns
Our refund and returns policy lasts 60 days. If 60 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
View our full Refund and Returns Policy.
S***v –
The delivery is fast. Bouquet corresponds to the description. Looks good.
C***r –
Very realistic, arrived quickly: 13 days in Switzerland
A***z –
Very nice arrived super fast in 5 days very fast for me, I loved❤️
L***a –
Very nice, good product, 30cm. With 4 bouquets it is spectacular. In the photo go 2 bouquets.
K***a –
Very fast delivery, as on the picture
A***a –
Good flowers, bought one sprig for a basket. Delivery in 14 days.
D***a –
Super bouquet, very quickly deliver. Well done, no defects.
Y***. –
Small but beautiful
Customer –
It’s nice, but should be better packed
K***r –
The store sent the goods quickly. In two weeks I received the product Belarus Minsk. The bouquet is cute, it was dented, I held it over the steam and it became magnificent. The bouquet is 28 cm long, I thought the bouquet would be larger., in the photo it looks somehow larger. Thank you seller!
I***e –
Excellent quality
T***k –
The photo has 2 bouquets, they are very beautiful. The size is medium, for a small vase.
N***n –
I liked the flowers. Packed neatly.
F***o –
Excellent product.
Н***к –
Completely beautiful flowers! As natural. Very very happy with the product. I will order more!
K***a –
Wild flowers
A***l –
Very beautifulCame quickly. I will order more!
Y***t –
Very pretty, received quickly, I recommend
C***r –
Looks good for the price. Definitely could use some fluffing after being smooshed in the packaging.
Customer –
Nice. I like it
V***v –
Very beautiful
K***t –
Very beautiful flowers, fully liked, as expected from the photo. On my photo a bouquet of 3 branches of different colors. I recommend everyone, delivery 2 weeks to Belarus.
O***r –
Not in full size, but still cute flowers.
N***l –
they are a little crushed but trying to use heat to make them open and straight
U***d –
a bit smaller than expected
F***f –
Quality cool, recommend
P***i –
They’re so pretty and they go well with my vase
Customer –
Pretty color of flowers with fast shipping. Packaging was no so good and NO free gift.
G***r –
There are 3 branches in this vase. Recommend