Shipping and Delivery
We are proud to offer FREE international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide FREE shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-28 Business days |
| Canada, Europe |
10-28 Business days |
| Australia, New Zealand |
10-28 Business days |
| Central & South America |
15-28 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says \"no information available at the moment\".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
View our full Shipping Policy.
Refunds & returns
Our refund and returns policy lasts 60 days. If 60 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
View our full Refund and Returns Policy.
A***a –
Fabulous. They answered all the questions I had and changed it to my needs, even sending me a sketch of the final result. A very good finish
G***g –
Beautiful!
M***a –
Excellent product. The store quickly answered my questions through the chat.
L***z –
Very nice and fast shipping
C***z –
Beautiful
Customer –
Great!!!!
R***o –
Fantastic, wonderful and very happy with the store. They are professional and very attentive to any question you have after order. 100% recommended. I’ll buy again.
P***J –
Great, same as in photographs, come with a protective plastic. Communication with the store is very good.
S***h –
Amazing store! They were able to customize the key chains with a different phrasing than the ones offered. Responded super fast and provided proof of the designs. My order was shipped the next day after placing the order. It arrived in less than 2 weeks to the US. The key chains look amazing! Highly recommend!
A***r –
Top!
I***a –
Top
A***l –
I love it
C***n –
Same as in the photo
L***z –
They are very beautiful and they have arrived very quickly, delighted with the purchase
R***c –
Fast delivery, looks just like the photo
R***o –
That’s exactly what I asked for. The store had more patience with me than a saint, at all times kept me aware of the order and sent me a sketch.
Customer –
Perfect present! Communication was 10/10!
I***s –
I love the keychains. Perfect and super fast delivery. I’ll buy again for sure! Thank you
C***T –
Cute…
E***v –
After ordering the same product with the same characteristics for the third time, they send it to me badly.
P***r –
As described and very good quality. They printed my design, which was awesome, thank you, much appreciated! will buy again.
M***o –
Perfect. I love it
0***r –
Everythings perfect. The order arrived super fast and the keychains are perfect
U***d –
Beautiful
Customer –
Beautiful work! Fast delivery! I like it! Thanks to the store!
C***t –
wonderful.Perfect communication
S***a –
Very happy with the store. Would buy again. Good quality product.
S***o –
Very happy with the purchase. They made a custom design I asked for. Very happy with the result. I’ll buy again.
E***z –
Excellent quality! Fast shipping and good communication with the store. Highly recommend!
1***r –
I thought the writing was only on one side instead it is seen in reverse in the back. I asked for gold but one side is gold the other is mirror
Customer –
Beautiful, I would definitely buy it again
2***r –
The order was shipped very fast and arrived in good condition. Very good Material and quality.
P***z –
Very happy with the order. I asked the store for a custom model and they made it perfectly. And sent some extra and spare rings just in case. Very happy. Arrived super fast!!!! Thank you and thank you
K***a –
Excellent product and quality
Z***e –
Excellent! Product as per the description, arrived quickly! With a protective film that will need to be removed for + gloss and mirror effect. I recommend +++
L***o –
They’re great. I love them.
K***a –
Good quality! Super super Fast Shipping! Recommended
M***t –
Not disappointed, the best!
T***n –
Really beautiful